Concierge Telemedicine

The Telemedicine Membership includes same-day or next-day virtual appointment scheduling, extended appointment times for more in-depth conversations, prescription refills, secure HIPAA-compliant messaging, and remote monitoring tools — without needing to travel to the office. It’s ideal for adults seeking personalized, responsive care, whether managing chronic conditions or seeking guidance for everyday wellness.

This membership is ideal for individuals or families in New York or Florida who want a patient-centered approach to primary care. It emphasizes building a strong, therapeutic relationship with your practitioner and support staff, who help coordinate care, navigate insurance, and provide guidance for managing chronic conditions. You’ll also have dedicated time to optimize your overall health and wellness, with same- or next-day appointments available for urgent needs.

No. Telemedicine visits go beyond illness. With this membership, you can access care for chronic condition management, wellness consultations, lab result reviews, medication adjustments, and lifestyle guidance. You’ll have dedicated time to talk through health goals, concerns, or preventative care needs, including follow-ups and regular coaching. Telemedicine makes expert care convenient, continuous, and completely centered around your needs.

Yes. This membership is designed with flexibility in mind. As long as you’re physically located in either New York or Florida during your virtual visit, you’re covered. Our practitioners are licensed in both states, so snowbirds, frequent travelers, or anyone living seasonally in either location can enjoy reliable, seamless care throughout the year. Whether you’re at home or away, your expert care remains consistent.

All you need is a smartphone, tablet, or computer with internet access and a camera. Most visits are conducted through a secure, user-friendly telemedicine platform that requires no downloads. You’ll receive a link before each appointment, and you just need to click and connect. The platform is HIPAA-compliant to protect your privacy, and our team is available to walk you through setup, if needed. With just a few clicks, you’ll be face-to-face with your provider, making expert care easy, private, and accessible wherever you are.

Yes. While the Telemedicine Membership fee covers enhanced services like extended time set aside for visits, priority access, and direct communication, your insurance can still be used for covered medical services, labs, imaging, and prescriptions, when applicable. Our dedicated membership liaison and medical biller is here to help you understand what’s reimbursable by insurance, assist you with documentation, and file insurance claims for you. This process ensures you get the most from your insurance benefits, complemented with enhanced, ongoing provider access and support.